Introducing Secret Agent Man (SAM)

Our agent expert is now available to solve your agent issue.  For every question posted, we will send along a free "Domino Rocks" t-shirt.

Challenge SAM... embarrass SAM if he can't help you.. but give SAM a try at our Secret Agent Man blog.

... also check out "There and back again" on our Wyatt World blog.

Essential Agent Master 8.0.2 is now available

Here's what's new....

RSS feeds for Product Tips and Company News are made available for ND8 clients

Added the ability to apply Corrective Actions on Private Agents where possible. i.e., If the private agent belongs to the EAM user.

Agent Schedule Information is fortified with supplementary data

a. Last Execution Time

b. Last Error (if any)

c. Last Run Duration

d. Last # of modified documents.

Added a Rich Text field to the Memo form so that the sender can add screenshots, files, etc. when notifying the agent owner, or initiating a ticket.

Introduced a Security Model for the Corrective Actions via Roles. The roles below are needed to apply any Corrective Action in EAM.

a. [CADEV] ==> Developer Role is needed for the "Design Properties\*" Corrective Actions in eamaster.nsf

b. [CAADM] ==> Admin Role is needed for all the Corrective Actions other than 'Design Properties" roles in eamaster.nsf and eamreports.nsf

c. [CAALL] ==> All Role is able to perform any Corrective Actions in both eamaster.nsd and eamreports.nsf

Added the ability to select DD location for lookups in various such as Exception Configuration document so that a DD on any server can be specified to look up server names from.

Added the ability to set the server to run on as Any Server in Corrective Action "Set Server to run on"

Various enhancements to White listing Process are made.

a. Enhanced the existing white listed exceptions view in eamaster.nsf to display who white listed the entry and when it was white listed.

b. Enhanced the exception documents in eamreports.nsf by linking them to the corresponding white list entry in eamaster.nsf during the moment of white listing. This way the white listed exception document in "In Progress" views can be used to trace and delete the corresponding white listing entry.

c. Enhanced the white listing entry by adding a comments field. This way the white listing person can add the reason for white listing and specify when/how the white listing entry expires.

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Essential Agent Master http://www.rprwyatt.com/essentialagentmaster

RPR Wyatt http://www.rprwyatt.com

Secret Agent Man http://www.rprwyatt.com/secretagentman

Wyatt World http://www.rprwyatt.com/wyattworld

RPR Wyatt, Inc.
2200 N. Central, Suite 301
Phoenix, AZ 85004
602-263-7779

 
 
 
 
   
 
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Master your agents

 

CSI for Domino Agents

It's a CRIME not to be master of your Domino agents!

Misbehaving agents... impact the performance of your workflow applications, servers, network and can be the cause of MAJOR end user dissatisfaction.

Essential Agent Master (EAM) digs though the confusing depths of

  • Domino agent error messages,

  • Log messages and

  • Multiple server and agent settings

to compile a clear report on agent performance with the ability to instantly fix those that are misbehaving.  Server mismatches, end user mail forwarding agents and ex-employee agent signatures are just a few of the issues you'll quickly uncover with Essential Agent Master.

If you think Domino Domain Management is the answer... think again

Essential Agent Master goes beyond DDM to build a complete picture of agent performance, with the ability to correct errors on-the-spot, by gathering extensive agent information from four disparate locations:

  • Server Settings
  • Agent Settings
  • Agent Run Log
  • Notes Log

From the results you can fix your agent on the spot... no having to dig through miles of data.